Data & Account Deletion

Last updated: 29 October 2026

You can delete your CallVault data at any time. Here is how.

Delete a single recording (in the app)

Open the recording → menu (⋮) → Delete, then choose:

• Remove from this device — keeps the cloud backup if you have one, or
• Delete everywhere — starts removal of the backed-up copy if there is one. For a signed-in recording, CallVault keeps any local copy and its deletion state on your phone while the server checks related cloud files and unfinished uploads. CallVault removes any local copy after the server confirms deletion. You can retry.

Delete your account and all backed-up data

You can start this yourself. Before you do: deleting your account cannot be undone, and a recording you removed from this phone but kept in backup has no other copy. Export anything you want to keep first. Then open Profile, in the app or the web library, and choose to delete your account. If you would rather we did it, email us instead.

Email aoneahsan@gmail.com from the email address associated with your account, with the subject "Delete my CallVault data". We will delete:

• your call details (numbers, names, notes, timestamps) from our database, and
• your backed-up audio files from our storage.

The server records your request and works through known backed-up files and unfinished uploads in batches. Profile shows deletion running, then success or an error message. If it says "Still processing on the server", choose Delete account again to resume the saved request. If the message is different or the request remains open after retries, email aoneahsan@gmail.com from the address linked to your account with the subject "Delete my CallVault data". An administrator can check an upload whose outcome is unclear; an empty file listing does not prove that the file is gone. We aim to finish within 30 days and reply when an emailed request is complete.

If you never signed in or enabled private cloud backup, CallVault has no backed-up audio from this phone. Deleting a local recording or uninstalling CallVault removes files in the app's storage. Check Downloads too. A copy you exported there sits outside CallVault's app storage. Uninstalling the app cannot remove it; remove that copy from Downloads yourself.

What gets deleted

• Call details stored for your account: numbers, names, notes and timestamps.
• The audio you backed up, held as private files only you and a CallVault administrator can reach.
• Your household membership. If you own a household, it is closed and every membership in it ends. If you are a member of someone else's household, your seat is freed and that household continues without you. Either way, the recordings that belong to the other members are left alone.
• Invitations you sent that nobody has accepted yet, including the email address each one was sent to.
• Recordings still on your phone are removed when you delete them in the app or uninstall CallVault.

What may remain briefly

Copies in routine backups or logs that we must keep for legal reasons may persist for a limited period before automatic deletion.

We keep only a one-way fingerprint of your email address if someone invited you, so the same address can't be invited twice.

Contact

Ahsan Mahmood · aoneahsan@gmail.com